Frequently Asked Questions

What is daycare?

Doggy daycare is similarly run to a child daycare, in the morning on the way to work you drop your pup off for a fun filled day and collect them in the afternoon. Their day consists of running around and making new friends all day and depending on which yard they are in there are many obstacles and fun activities involved including swimming.

Can I stay and watch?

Unfortunately, we do not allow owners to stay and watch as it can be a disturbance to the groups, and dogs will often act differently with their owners around. We like the handover to be as stress free and comfortable for your dog.

During the day we have stories up on our Instagram and Facebook for you to watch throughout the day to see what your pup gets up to.

What times are drop off and pick up?

Drop off  7:30am – 9:30am

Collection 3:00pm – 5.30pm

After this time will incur a $30 late fee after after 6pm your dog will be placed into overnight boarding.

Are there different groups or do they all go in one group?

We have many different yards that we arrange the dogs into, most dogs are grouped up based on size, temperament, and age.

How many dogs per person ratio?

Approximately 15 dogs per staff member

What is the vaccination and desexing requirements?

We require a full C5 vaccination for your dog to attend daycare – A C5 vaccination includes C3 and Bordetella / Canine parainfluenza virus.

We also require flea and tick treatment.

We do not accept un-desexed dogs over the age of 6mths. If your dog comes to us as a puppy it is essential that they are desexed after this age to continue doing daycare.

Is there an age limit?

We take dogs after their 3rd and final vaccinations as puppies (this is usually around 16 weeks)

Do you offer tours for daycare?

Yes, please contact the office.

What do I need to bring?

If you have already supplied your vaccinations, we only require you and your pup, nothing more!

Can I bring treats/lunch for my dog?

We can feed lunches for puppies, but we usually try to discourage it as we find they are often too distracted or too excited to eat.

Do you still operate when it is raining, where do the dogs go?

We still go ahead for daycare in all weather; we do have areas in each yard that are undercover, however, we find most dogs are not bothered by the rain and will not stay under cover. If you do not feel comfortable with your dogs staying out in the rain please refrain from attending that day. 2 days notice is required to adjust a weekly visit.